Products and Sales

Product Descriptions

In describing and portraying our products on Our Websites, we attempt to be as accurate as possible. However, we do not warrant that the product descriptions or other Content of any Website is accurate, complete, reliable, current, or error-free. We reserve the right to correct any typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing and availability from time to time without prior notice. If a product offered on a Website is not as described, your sole remedy is to return it to us. Please see our Return Policy for details at or or contact our Consumer Relations team at 1-800-USA-LEVI.


We have made every effort to display as accurately as possible the colors of our products that appear at the Websites. We cannot guarantee that your computer monitor’s display of any color will be accurate, complete, reliable or error-free.


When you place an order on our e-commerce Websites at Levi’s® ( or Dockers® (, we will ship your order to the address designated by you as long as that shipping address is within the United States and compliant with the shipping restrictions set out on at the Levi’s® or Dockers® Website. We may require verification of information prior to the acceptance and/or shipment of any order. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer.

Risk of Loss

All items purchased on our e-commerce Websites at Levi’s® ( or Dockers® ( are made pursuant to a shipping contract. This means that the risk of loss for all items purchased pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.